Refund Policy | Taxzentra

1. Service Nature

Since our work involves professional effort, consultation time, document scrutiny, and processing, refunds are governed by the conditions listed below.

2. Eligible Refund Cases

Refund requests may be considered only if:

Payment was made mistakenly in duplicate
Service was not initiated from our side within a reasonable time
Technical issues prevented service delivery
Refund is approved after internal review

3. Non-Refundable Situations

No refund shall be provided if:

Work has already started
Documents have been reviewed or processed
Return filing has been completed or submitted
Delay occurred due to incomplete client response
Government fees or third-party charges are involved

4. Refund Processing Time

Approved refunds, if any, will generally be processed within 7–15 business days through the original payment method.

5. Cancellation Policy

Users may request cancellation before service processing begins. Once processing or consultation has started, cancellation may not be possible.

6. Contact for Refund Requests

For refund-related concerns, contact:
Email: support@taxzentra.com
WhatsApp: 93488 34939