Legal

Privacy Policy

Effective Date: This Privacy Policy explains how Taxzentra.com collects, uses, stores, and protects your personal information.

1. Introduction

Welcome to Taxzentra.com. We respect your privacy and are committed to protecting the personal and financial information shared with us. This Privacy Policy is designed to help you understand how we collect, use, process, disclose, and safeguard your information while providing Income Tax Return (ITR) Filing, GST Return Filing, GST Registration, Tax Consultation, and related compliance services.

2. Information We Collect

Personal Information

  • Full Name, Mobile Number, Email Address
  • Residential/Business Address, Date of Birth
  • PAN Number, Aadhaar-related information (where required)
  • GSTIN and business details

Financial & Tax Information

  • Income details, Salary information, Bank details
  • Investment details, Tax-related documents
  • GST return information, Financial statements and supporting documents

Technical Information

  • IP address, Browser type, Device information
  • Website usage data, Cookies and analytics data

Communication Information

  • WhatsApp messages, Email communications
  • Contact form submissions, Customer support interactions

3. Purpose of Collecting Information

Your information may be collected and used for processing ITR and GST filing services, GST registration assistance, tax consultation and compliance support, verification of submitted documents, client communication and support, payment processing, improving website functionality, sending service updates or notifications, and legal and regulatory compliance.

4. Document Upload & Verification

Users may upload tax-related documents through our website or communication platforms. These documents are used solely for processing requested services and compliance requirements. We take reasonable precautions to ensure secure handling of uploaded documents.

5. Cookies & Tracking Technologies

Taxzentra.com may use cookies and similar technologies to improve website performance, analyze user behavior, enhance user experience, and maintain session security. Users may disable cookies through browser settings; however, some website features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and security measures to protect user information against unauthorized access, data misuse, alteration, loss, or disclosure. Although we strive to protect your information, no online platform can guarantee complete security. Users share information at their own discretion.

7. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Information may only be shared with qualified professionals associated with service delivery, government portals and departments, payment gateway providers, technology and hosting service providers, and legal authorities where required under law. Such sharing is limited to the extent necessary for service completion and legal compliance.

8. Third-Party Services

Our website may use third-party tools or services including payment gateways, analytics tools, cloud hosting services, WhatsApp communication, and CAPTCHA/security tools. Taxzentra.com is not responsible for the privacy practices of third-party websites or services.

9. User Responsibilities

Users are responsible for providing accurate information, submitting genuine documents, maintaining confidentiality of OTPs and passwords, and reviewing filed information before submission. Taxzentra shall not be liable for issues arising from incorrect or incomplete information provided by users.

10. Communication Consent

By using our website or submitting forms, users consent to receive calls, SMS, emails, and WhatsApp messages related to services, reminders, updates, and support. Users may request communication preferences to be updated.

11. Data Retention

We may retain client information and documents for service records, legal compliance, audit purposes, and internal documentation. Retention duration may vary depending on applicable laws and operational requirements.

12. Children's Privacy

Taxzentra.com does not knowingly collect personal information from individuals below 18 years of age without guardian consent.

13. Intellectual Property

All website content including logos, text, graphics, layouts, and branding belongs to Taxzentra.com and may not be copied or reused without permission.

14. Changes to Privacy Policy

Taxzentra.com reserves the right to modify or update this Privacy Policy at any time without prior notice. Updated policies will be published on this page. Users are encouraged to review this page periodically.

15. Contact Information

For privacy-related concerns or queries, contact:

Taxzentra.com
Plot No 01, Saranjajodi, Satyabadi, Puri, Odisha – 752014
WhatsApp: 93488 34939
Email: support@taxzentra.com

16. Disclaimer

Taxzentra operates as a tax facilitation service. Filing, verification, and professional certifications are managed through qualified professionals including Chartered Accountants (CA), Tax Practitioners, and other authorized experts in accordance with applicable regulations.

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93488 34939